Roles & Permissions

Understand the access control model and manage who can do what

Roles Overview

Who's OOO uses a simple three-tier role model. Roles do not inherit from each other — an Admin does not automatically have Manager permissions.

Role Description
Admin Manage all users, teams, and leave types. Approve or reject any leave request. Import public holiday calendars. Configure application settings.
Manager View and manage direct reports. Approve or reject leave requests from their team. See team-scoped dashboard data.
User Submit leave requests. View personal leave balance. Update profile and connected services.

Warning: Roles do not inherit. If someone needs both Admin and Manager capabilities, both roles must be explicitly assigned.

Assigning Roles

User roles are set when creating or inviting a user. Admins can change a user's role from My Organization by editing the user's details.

A user can have the Manager role without any direct reports — they will not see any pending approvals until reports are assigned.